Durva

Shipping Policy

Brand: Durva – Khet Se, Ghar Tak
Company: Mirtyunjay Ground Traders Private Limited


🚚 Overview

Durva ensures safe, hygienic, and timely delivery of all products. We work with trusted delivery partners to bring fresh products directly from our facility to your doorstep.


📍 Delivery Locations

  • We currently deliver across selected cities and regions
  • Delivery availability may vary based on location
  • For bulk or dealer orders, delivery terms may differ

⏱️ Order Processing Time

  • Orders are processed within 24–48 hours of confirmation
  • Orders placed on Sundays or holidays are processed on the next working day

📦 Delivery Time

  • Standard delivery time: 2–5 working days
  • Remote locations may take 5–7 working days
  • Bulk orders may require additional time

💰 Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout
  • Free shipping may be available on selected products or order value

📬 Order Tracking

  • Once your order is dispatched, you may receive:
    • SMS / WhatsApp update
    • Tracking details (if applicable)

⚠️ Delivery Conditions

  • Ensure someone is available to receive the order
  • Please check the package condition at the time of delivery
  • Do not accept the package if it is damaged or tampered

❗ Delivery Delays

Delivery may be delayed due to:

  • Weather conditions
  • Transportation issues
  • High demand or festive season
  • Incorrect delivery details provided

We will keep you informed in such cases.


🔄 Failed Delivery

If delivery fails due to:

  • Incorrect address
  • Customer not available

The order may be:

  • Re-attempted
  • Returned to us

Re-delivery charges may apply.


📞 Contact Us

For shipping-related queries:

Mirtyunjay Ground Traders Private Limited
Dabra, Gwalior (M.P.)
📧 info@durvafood.com

Scroll to Top